At RentAgent.tech, we want you to be confident when hiring an AI agent. This Refund Policy explains when and how you can request a refund for your subscription.

All subscriptions are processed by Paddle, our authorized payment processor and Merchant of Record. Refunds are issued to the original payment method used at purchase.

If you are not satisfied with your subscription for any reason, you may request a full refund within 14 calendar days of your initial purchase date.

This guarantee applies to:

• First-time subscribers to any AI Agent on the Platform.
• All subscription tiers: Customer Support ($49/mo), Content Creation ($59/mo), and Data Analytics ($79/mo).

To receive a refund under this guarantee, simply contact us at [email protected] within 14 days of purchase. You do not need to provide a reason.

You may cancel your subscription at any time — there are no cancellation fees or penalties.

When you cancel:

• Your access to the AI Agent continues until the end of the current billing period.
• No further charges are made after cancellation.
• Cancellation does not automatically trigger a refund for the current period, unless you are within the 14-day guarantee window.

To cancel, contact us at [email protected] or use the cancellation option in your account settings (when available).

Subscriptions renew automatically at the end of each billing period. We send a reminder email before each renewal so you have time to cancel if needed.

If your subscription has already renewed and you forgot to cancel beforehand, contact us within 48 hours of the renewal charge. We will review your case and, at our discretion, may issue a refund for that renewal if the Service has not been actively used during the new period.

This is handled on a case-by-case basis and is not a guaranteed refund outside of the 14-day window.

Refunds will not be issued in the following circumstances:

• Requests made after the 14-day guarantee period for the initial purchase.
• Refund requests for subsequent billing periods (months 2, 3, etc.) beyond the 48-hour renewal window.
• Accounts suspended or terminated due to violations of our Terms of Service.
• Dissatisfaction with AI-generated outputs, as the quality of results depends on the inputs provided and the inherent nature of AI technology.
• Temporary service interruptions or downtime, unless the outage was prolonged and materially affected your ability to use the Service.

If you are a consumer located in the European Union or European Economic Area, you have the statutory right to withdraw from a digital services contract within 14 days of purchase, in accordance with EU Directive 2011/83/EU.

However, by requesting immediate access to the AI Agent upon purchase, you acknowledge and agree that the service has begun, and therefore your right of withdrawal may be forfeited once the service is actively used.

In any case, our voluntary 14-day money-back guarantee provides at least equivalent protection — and does not require you to prove that the service has not been used. We apply it generously.

Your statutory consumer rights under the mandatory laws of your country of residence are not affected by this Policy.

To request a refund, send an email to [email protected] with the following information:

• The email address associated with your account.
• The date of purchase or the transaction ID (found in your payment receipt).
• A brief description of your request (optional within the 14-day window).

We aim to respond to all refund requests within 2 business days.

Once your refund is approved, it is processed through Paddle, our payment processor. Refunds are returned to the original payment method used at checkout.

Typical processing times:

• Credit / debit cards: 5–10 business days, depending on your bank.
• PayPal: 1–3 business days.
• Other methods: up to 10 business days.

You will receive a confirmation email once the refund has been initiated. If you do not see the refund after 10 business days, please contact your bank or payment provider first, then reach out to us if the issue persists.

For any questions about this Refund Policy, please reach out:

We are committed to resolving any issues fairly and promptly. If you are unhappy with our decision, you may also contact Paddle's support directly, as they serve as the Merchant of Record for all transactions.